Housekeeper - Bath

 Purpose of the role: 

To ensure the building, communal areas and grounds are kept to high standards of cleanliness and carrying out Building Services Inspections,

Hours: 30 per week (Monday - Friday)

Cleaning Responsibilities:


•      Clean all communal floor coverings, mopping, sweeping and/or vacuuming as necessary, including all foyers, stairs, stairwell, lifts, lift lobbies              and window ledges. All floor coverings are to be left stain and smear free.
•      All communal balustrades, handrails and communal surfaces, including window sills and skirting boards, are to be dusted, damp wiped if                     appropriate and polished.
•      External ashtrays are to be emptied into non-combustible containers, thoroughly cleaned and replaced to their original location.
•      Comprehensive dustings to ensure all cobwebs are removed from window recesses, door recesses and light fittings etc.
•      All mats, including doorway matting, and rugs are to be vacuumed and left stain free.
•      Wipe clean all light switches, door plates, foot plates and general door furniture and carefully wipe clean any fire extinguishers.
•      Within the lift all wall panels are to be cleaned, removing all finger marks, and the internal surfaces and mirrors, if any, left polished and smear              free. Outside of the lift all doors/buttons are to be polished.
•      All communal mirrors, internal glazed screens, glazed doors, including vision panels, are to be cleaned and left smear free.
•      Health & Safety – to immediately report any health and safety matters to the line manager.
•      Have regard for safe working whilst maintaining the highest level of personal safety and of those around. 
•      Ensure that the ‘Daily Cleaning Inspection Checklists’ or other similar checklist are completed and signed on a daily basis.
•      Cleaning materials and store – It is the operative’s responsibility to ensure that adequate cleaning materials are available to ensure that the                      communal areas can be cleaned efficiently and effectively. A formal written request for all necessary materials is to be submitted to your line                manager and these will be order once per month. To ensure that all designated areas for the cleaner(s) are kept clean and organised at all times. 
•      Maintain a clean and smart appearance at all times, wearing either the staff uniform.


Daily Buildings Services Inspection Checks:

•      Fire control system, alarms and smoke ventilation
•      Access control systems, locks and security measures for building, car park and any other aspects of    the property
•      All property lighting and heating systems
•      Ventilation systems & Lightin
•      Pump equipment and risers
•      Doors and Windows (working order and ability to open/close/lock)
•      Bins
•      Car Park


Critical skills required:

•      Communication Skills and Attention to detail.
•      Ability to work independently and on own initiative, yet follow instruction and rules as required.
•      High standards in cleanliness.


Critical knowledge required:

•      Health & Safety at Work, Manual Handling and Working at Heights
•      Knowledge of all systems, facilities and equipment onsite and a basic understanding of how to test and maintain them.


Personal Profile

Communication
•     To give guidance and assistance to residents in a willing and friendly manner. To ensure that the highest levels of customer care and service are maintained at all times. Deal effectively with complaints, take the correct action and remain courteous at all times in person or on the telephone. 

Teamwork
•      Takes on additional work or responsibilities to help colleagues and the business.

Your Benefits
Never work your Birthday again – we believe everyone should have their Birthday off!
• Employee discount for our serviced Apartments in Manchester and Liverpool
• Access to Enjoy Benefits, which includes discounts on Gym Memberships and Dining Out

urbanbubble requires people who are professional, hard working, innovative, passionate; who are effective in their roles and who truly engage with the customer.

We are an equal opportunity employer, and invite disabled applicants to contact us to identify any additional support you may need during the recruitment process. 

Date of Job Description:      October 2018